Customer policies
Privacy policy
How the Plateforged design preview handles your registration, saved designs and access to this website.
This notice describes the design preview as it works today. It will be updated before ordering and document collection open.
Last updated
Information in this preview
The registration and options you enter are used to display your plate design. Your current draft is saved in this browser session. Designs in your basket are kept in this browser’s local storage. The builder does not submit an order or upload your registration to an order database.
There are no payment fields, identity-document uploads, newsletter forms or customer accounts within this store preview. Anyone can view this website without signing in.
Email enquiries
If you email Plateforged, we receive the contact details and information included in your message so we can respond to your enquiry. Email correspondence is handled through our support mailbox, separately from the browser-only plate design preview.
Why information is used
Browser storage lets you return to a design and keep a basket. Hosting and access services may process technical information such as connection details and security logs to deliver and protect the website. The relevant purposes are providing the preview and maintaining its security.
Services and sharing
The website’s hosting services process the information needed to serve and protect the site. No payment or delivery information is sent to a checkout provider or carrier by this preview. Plateforged does not sell the information entered into its builder.
Storage, retention and tracking
You can remove saved designs and the basket by clearing this site’s browser storage. A draft can also disappear when the browser session ends. Necessary technical records are kept according to the hosting services’ operational requirements.
No advertising pixels or analytics trackers are installed on this Plateforged preview. Viewing the site does not subscribe you to marketing.
Your privacy rights
Depending on the processing involved, you may have rights to access, correction, deletion, restriction, portability and objection. You can complain to the Information Commissioner’s Office. For ChatGPT account information, see OpenAI’s privacy notice.
When the store opens
The privacy notice will be updated before order, document or payment collection begins, with Plateforged’s legal operator, direct contact details, processing purposes, providers and retention arrangements. For questions about this preview, email support@plateforged.co.uk.
Plateforged support
Email support@plateforged.co.uk with your question. For an order query, include your order number and any relevant photographs.
Contact Plateforged